February 18, 2021

Covid-19

Alert Level One Update: 18 February 2021

From midnight 17 February 2021 we are in COVID-19 Alert Level One in Queenstown. We are still taking the following steps in an effort to keep Jet boating and Time Tripper experiences a safe and clean environment and also to protect the health and safety of all our employees.

Contact tracing: We ask for all customers to sign in using the COVID tracer app, and we also take a phone number from the customer group if contact tracing is required in the future

Booking and payment: There is contactless payment available at the Main Town Pier and this is encouraged. Customers can also book online and pay in advance.

We request that customers please dress warmly (we recommend ski gear in winter) including bringing your own waterproof coat or rain jacket.

Life jackets are disinfected after every trip.

We require customers to please wash hands with soap and water for at least 20 seconds and dry thoroughly before participating in Jet boating.

Hand sanitiser is available to use for all staff and customers

If you are unwell, or your partner/close contacts are unwell, we request you do not Jet boat; we also need to know if you have been traveling national or internationally before you arrived in Queenstown.

TOURISM TRADE CHECKLIST

KJet has been recognized as part of New Zealand’s trusted Tourism Trade Checklist and represents business trade compliance with the tourism industry.  KJet is COVID ready and are currently operating and align with the New Zealand Ministry of Health COVID Tour Operator Guidelines developed by Tourism Industry Aotearoa.

To see our full listing, search ‘KJet’ in the Tourism Trade Checklist directory here.

On the Jet Boat:

Hand sanitiser is available before and after the Jet boat trip.

Staff will collect life jackets and spray with disinfectant after each trip.

Hand rails, seats and boat surfaces will be sprayed with disinfectant and wiped down in between trips.

In Time Tripper:

Customers are to enter only at the direction of the staff member, and sanitise their hands upon entry.

Hand rails will be sprayed with disinfectant and cleaned after every show.

Please do not be offended if our staff are wearing face masks, latex gloves or request that you stand 1 metre away from them.

Rock the Boat Combo:

COVID Alert Level 1 face covering requirements on the Spirit of Queenstown Lake Cruise: Face coverings are still required under Alert Level 1. This new rule states that “At Alert Level 1, face coverings legally must be worn on all public transport to, from and through New Zealand” which includes cruise operations.  This does not include the Jet boat.