September 22, 2020
Alert Level One Update: 22 September 2020
From midnight 21 September 2020 we are in Alert Level One in the South Island. We are still taking the following steps in an effort to keep Jet boating and Time Tripper experiences a safe and clean environment and also to protect the health and safety of all our employees.
Booking and payment: There is contactless payment available at the Main Town Pier. Customers can also book online and pay in advance. We are unable to take cash payments currently.
We request that customers please dress warmly (we recommend ski gear in winter) including bringing your own waterproof coat or rain jacket.
Life jackets are disinfected after every trip.
We require customers to please wash hands with soap and water for at least 20 seconds and dry thoroughly before participating in Jet boating.
Hand sanitiser is available to use for all staff and customers
If you are unwell, or your partner/close contacts are unwell, we request you do not Jet boat; we also need to know if you have been traveling national or internationally before you arrived in Queenstown.
Contact details are obtained at time of booking and/or checking in using the COVID-19 NZ tracer app.
On the Jet Boat:
Hand sanitiser is available before and after the Jet boat trip.
Staff will collect life jackets and spray with disinfectant.
Hand rails, seats and boat surfaces will be sprayed with disinfectant and wiped down in between trips.
In Time Tripper:
Customers are to enter only at the direction of the staff member, and sanitise their hands upon entry.
Hand rails will be sprayed with disinfectant and cleaned after every show.
Please do not be offended if our staff are wearing face masks, latex gloves or request that you stand 1 metre away from them.