KJET DO IT ALLJet Boat Ride +Milford Sound Discover More Cruise

A. For your comfort we recommend that you dress for the weather conditions on the day, keeping in mind that in our boats you will be travelling at 95kph and therefore the wind-chill can be frosty! Don’t forget to bring a waterproof jacket, your sunglasses, (or goggles in winter) sunscreen, as well as hats & gloves in winter months. Please ensure your little ones are dressed especially warm.

A. We are able to store backpacks or handbags. We do request that you please leave your valuables at home.

A. On our trip there are many fantastic photo opportunities so YES, we’d love you to take your camera on board to capture these moments and share them. However, your camera is taken on board at your own risk, keep in mind with Jet boating there is the risk of getting slightly wet and we need you to be able to hold on to the hand rails, especially during our 360° spins. If you need more information about this please chat to our Reservations Team and Drivers when you check-in for your trip.

A. Part of the fun with Jet boating is the spray and drama! We recommend you wear a waterproof jacket. If you are really worried about getting wet then please request to our staff that you sit in the centre seats of the boat. Please note we can’t guarantee seating.

A. Our child age is 5-14 years. Our Infant age is 2-4 years and travel for FREE with an accompanying adult, as long as they can fit a lifejacket.

A. Unfortunately, pregnant thrill-seekers are unable to ride KJet.

A. Absolutely! We also have heated hand-rails to keep your hands toasty and warm.

A. Yes absolutely, as long as a caregiver can help carry you down a set of stairs and assist you with getting in and out of the Jet boat.

A. Please get in contact with our team if you have a medical or physical condition that may affect the enjoyment of your ride. If for any reason, you are unable to get in and out of the Jet boat by yourself, you will need to have a support person with you to help you get in and out of the Jet boat. If you are unable to hold onto the handrail or brace yourself with your feet throughout the duration of the ride, you will need to have a support person travel with you. If you’re unsure about an existing condition, we recommend you consult with your doctor prior for advice. Please contact us if you have any questions or concerns.

A. All cruises leave from and return to the wharf at the Milford Sound Visitor Terminal.

A. Every cruise goes the full length of the fiord. However, the Discover More Cruise is the only one to visit the Milford Sound Underwater Observatory.

A. All trips operate on different schedules. Please refer to the individual trip for dates and times. Most experiences operate on Christmas day, but are subject to schedule updates, weather conditions or COVID-19 requirements.

A. Milford Sound has an abundance of wildlife and is home to New Zealand fur seals and bottlenose dolphins year-round. Rare Dusky dolphins are known to visit the fiord and the world’s rarest penguin, the Fiordland Crested Penguin/Tawaki visits Milford during breeding season (August - November) and moulting season (March/April). While there is wildlife in Milford Sound, we can’t guarantee sightings as these are wild animals in their natural habitat. A visit to the Milford Sound Underwater Observatory offers more wildlife viewing opportunities with an abundance of sea life below the surface.

A. Yes, picnic lunches can be ordered as vegetarian or vegan. You can select this when booking online.

A. All meat is certified Halal.

A. All cruises are suitable for children.

A. The only cruise vessel in Milford Sound with wheelchair access is the 'Pride of Milford' where access to the vessel is by ramp. Disabled toilet facilities are in the Milford Sound Visitor Terminal where all cruises depart from. Please note the Milford Sound Underwater Observatory is 10 metres underwater and only accessible by stairs - approximately 60 steps.

A. Southern Discoveries operations team assess the weather and conditions for every cruise departure to ensure the safety and comfort of our guests. If weather or other events could impact on the safety and comfort of our guests, then the cruise could be postponed, or in some unusual and infrequent circumstances, the cruise could be cancelled.

A. Due to the changeable nature of the weather in Milford Sound, it’s a good idea to bring a waterproof jacket, warm clothing and to wear comfortable shoes. There are ponchos available for purchase so you can enjoy a glacial facial under Stirling Falls.

A. Yes, there is car parking at the Milford Sound public car park. This car park does fill quickly in the summer months, so we advise getting there early.

A. Yes, you can view how the weather and day looks in both destinations. Check out Southern Discoveries Milford Sound and Queenstown webcams.

A. Milford Sound is one of the wettest places in the world with an average annual rainfall of 7 metres per year. Rainfall can reach 250 millimetres in 24 hours and creates dozens of temporary waterfalls (as well as several more permanent ones) that cascade down the cliff faces, some reaching a thousand metres in height. The high rainfall is why Milford Sound is renowned for its spectacular waterfalls and rainforest. The temperature in Milford can vary depending on the season and can go from an average high of 19C (66F) in summer (Dec – Feb) to 9C (48F) in winter (Jun – Aug). All our vessels have spacious indoor areas with comfortable seating for cruising in all weather conditions.