TERMS AND CONDITIONS

Booking Conditions

All trips require minimum numbers. KJet reserves the right to cancel or postpone trips at its sole discretion and will refund the ticket purchase price if a trip is cancelled or postponed by us. All prices are listed in New Zealand dollars (NZD) and are inclusive of GST. Unless otherwise specified, prices are valid from 1 October 2018 until 31 March 2020 and may change without notice.

Cancellation Policy

KJet reserves the right to cancel or amend a trip due to weather or unforeseen circumstances at any stage. In this case clients are given an option to rebook or receive a full refund. No-shows or cancellations within 24 hours of departure are non-refundable. Refunds are granted solely at the discretion of KJet Management.

Ticket Delivery

Upon purchase of your ticket via the KJet website, confirmation will be emailed to you within 24 hours.

Children and Infants

For bookings made before 1 October 2018: Children are aged 5-15 years inclusive. Infants are aged 2-4 years and Jet boat for free with an accompanying adult.
For bookings made on or after 1 October 2018: Children are aged 5-14 years inclusive. Infants are aged 2-4 years and Jet boat for free with an accompanying adult.

The Remarkables Flyer and High Flyer combo child age is 0 – 11 years. There is no infant rate for these combos.

There is no height restriction to ride KJet. However, children must be able to fit into one of our life jackets.

Because we don’t have height or weight restrictions, the decision on whether the child can sit independently or sit on a guardians lap is subject to KJet staff discretion at the time of check-in.  When sitting on a guardian’s lap, the guardians arms must be wrapped around the child, holding on to the handrail to help secure the child during the trip especially when the boat spins. The guardian has more control seated like this as opposed to the child sitting beside other passengers where there is more chance of movement during spins.

As well as the safety aspect, small children can see more during the trip in the elevated position of sitting on a knee.

Save 10% Online

10% discount applies to KJet 60 minute adult and child fares only. The promotion is valid for travel until 31 March 2020 and may change or be removed without notice. 10% discount not applicable on combo products and family packs. The promotion is not available in conjunction with any other offer and is not redeemable for cash.

Cookie Time Run

Jet boat Ride + Cookie Time Cookie Bar Queenstown hot drink and cookie voucher for $89.

Cookie Time Run special applies to KJet 60 minute adult fares for the 10am and 4pm trips only; valid for bookings made between 26 June and 31 August 2019, valid for travel up until 30 September 2019. Voucher given when customer checks in for Jet boat trip. The promotion may be changed or be removed without notice. Discount only applicable on adult fares and the discount is applied at the time of booking. The promotion is not available in conjunction with any other offer and is not redeemable for cash.

Hot Deals

KJet Hot Deals apply to 12pm KJet 60 minute trips only; valid for bookings made between 30 April 2019 – 31 August 2019 and valid for travel up until 30 September 2019. The promotion may be changed or be removed without notice. Discount only applicable on adult fares and the discount is applied at the time of booking. The promotion is not available in conjunction with any other offer and is not redeemable for cash.

The Originals

Prices are valid from 1 October 2018 until 30 September 2019 and may change without notice. Once an AJ Hackett Bungy New Zealand product has been booked and paid for this product is non-transferable and non-refundable. If you would like to move your booking forward or discuss any other booking issues, feel free to give us a call on 0800 52 92 72.  Refunds for the Bungy portion of the combo will only be issued if weather prevents AJ Hackett from safely operating OR a person is deemed unable to Bungy Jump by their Jump Operations Crew for medical reasons. Minimum age to Bungy is 10 years old. Children 14 and under require an adult to sign consent at check-in and accompany them on their experience. To Bungy you must weigh between 35kg to 235kg. For full AJ Hackett Bungy terms and conditions and medical considerations please visit: bungy.co.nz/legal. KJet standard terms and conditions also apply.

High Flyer & Remarkables Flyer

Glacier Southern Lakes Helicopters reserve the right to cancel or amend a trip due to weather or unforeseen circumstances at any stage. In this case clients are given an option to re-book or receive a full refund. No-shows or cancellations within 24 hours of departure are non-refundable. Refunds are granted solely at the discretion of Management. Prices are valid from 1 October 2018 until 30 September 2019 and may change without notice.

The Remarkables Flyer and High Flyer combo child age is 0 – 11 years. There is no infant rate for these combos.

From 1 October 2019, the High Flyer will increase to $389 per adult and  $299 per child. The Remarkables Flyer will increase to $255 per child.

For full operator terms and conditions please visit:  glaciersouthernlakes.co.nz/terms.  KJet standard terms and conditions also apply.

Wine Sampler

KJet reserves the right to cancel or amend a trip due to weather or unforeseen circumstances at any stage. In this case clients are given an option to rebook or receive a full refund. No-shows or cancellations within 24 hours of departure are non-refundable. Refunds are granted solely at the discretion of KJet Management. Prices are valid from 1 October 2018 until 30 September 2019 and may change without notice.

From 1 October 2019, the Wine Sampler will increase to $320 per adult and $199 per child.

Twin Spinner

Prices are valid from 1 October 2018 until 30 September 2020 and may change without notice.  No-shows or cancellations within 24 hours of departure are non-refundable. All first-time flyers should arrive at least ONE HOUR BEFORE their scheduled iFly reservation time. If you arrive later than this time, you may miss your flight time. iFly’s schedule rarely permits the re-booking of missed appointments.

Flyers may be as young as five years of age. There is no upper age limit. All flyers must be in good health and physical condition. Pregnant individuals cannot fly.

Individuals that weigh in excess of 136 kg cannot fly; individuals that weigh between 117 and 136 kg must bring this to the attention of an iFLY NZ representative as additional restrictions and instructor scheduling limitations may apply.

For full iFLY terms and conditions please visit: iflynz.co.nz/terms-and-conditions. KJet standard terms and conditions also apply.

Bay Thriller

This combo deal requires a minimum of 2 people per booking, and bookings must be multiples of 2 passengers as this package includes a tandem parasailing flight.

Passengers agree that they are carried at their own risk and Queenstown Paraflights and Hydro Attack will not be liable in any way for any injury incurred as a result of being carried. Passengers should be aware that in New Zealand any claims for personal injury are limited by a government scheme and passengers should obtain their own insurance should they wish to do so.

Please advise a member of our staff if you have a physical condition that may affect the enjoyment of or your safety on your flight with us.

We suggest that passengers do not take any personal property or equipment on any of the rides, however if passengers choose to do so then this property or equipment is carried at the PASSENGER’S OWN RISK and KJet, Hydro Attack and Paraflights will not be liable in any way for any loss to such property or equipment however caused.

For the safety and comfort of all passengers all instructions given by the crew must be followed and parents/guardians are responsible for ensuring that their children do the same.

Trips are weather dependent – Hydro Attack’s and Paraflights operation can be affected by high swell on the lake, heavy rain or stormy conditions and both operators reserve the right to modify trip times and cancel trips at their sole discretion. If one of these activities is cancelled due to weather you will be entitled to a full refund for that portion of the Bay Thriller combo only.

Minimum age to ride in the shark is 6 years old. Rides in the shark are subject to a weight restriction of 105kg (231 pounds/16.5 stone) and height restriction of 193cm (6ft 4′). Hydro Attack reserve the right to cancel any trip if the passenger safety is at risk due to the customer exceeding the weight or height restrictions. Please call the Hydro Attack team if you have any questions regarding this.

For full operator terms and conditions please visit: paraflights.co.nz/terms-and-conditions/ and hydroattack.co.nz/terms-conditions/. KJet standard terms and conditions also apply.

Prices are valid from 1 October 2018 until 30 September 2020 and may change without notice.

The Maverick

KJet reserves the right to cancel or amend a trip due to weather or unforeseen circumstances at any stage. In this case clients are given an option to rebook or receive a full refund. No-shows or cancellations within 24 hours of departure are non-refundable. Refunds are granted solely at the discretion of KJet Management. Prices are valid from 1 October 2018 until 30 September 2020 and may change without notice.

Break One Clay Target Sports participants must be over 12 years of age and weigh around 50 kgs, and be 1.5m tall. There is no child rate for this combo.

The confirmation of bookings will made upon the receipt of payment in full (unless other wise agreed).

For individual bookings Break One require that cancellations be made 24 hours prior to departure time. Cancellations within 24 hours will be charged full price.

Break One Clay Target Sports reserves the right to cancel Shoots and Activities due to inclement weather, forseeable hazards, insufficient bookings, or events beyond our control. In these events, full refunds will be made or alternative dates offered.

KJet + Milford Sound Cruise or Day Tour

For full terms and conditions, please refer to southerndiscoveries.co.nz/terms-conditions/

From 1 October 2019, the KJet + Milford Sound Cruise Combo will increase to $205 per adult and $99 per child. The Milford Sound Day Tour will increase to $335 per adult and $199 per child.

KJet + Queenstown Cruise

For full terms and conditions, please refer to southerndiscoveries.co.nz/terms-conditions/

From 1 October 2019, the KJet + Queenstown Cruise combo will increase to $160 per adult and $99 per child.

Wait don’t go yet!

15% discount applies to KJet 60 minute adult and child fares only. The promotion is valid for travel until 31 March 2020 and may change or be removed without notice. 15% discount not applicable on combo products and family packs or specials products such as Cookie Time Run or Hot Deals. Discount is calculated  when products are in shopping cart. The promotion is not available in conjunction with any other offer and is not redeemable for cash.

Gift Vouchers

Gift Vouchers are not redeemable for cash. No discounts apply. ID is required upon presentation of Gift Voucher. Gift Vouchers cannot be on sold. Gift Vouchers are valid for 12 months.